BDO Responds to Viral Video of Man Missing P345k

BDO Responds to Viral Video of Man Missing P345k

(SPOT.ph) BDOhas officially responded to the viral video of a man who allegedly lost around P345,000 from his account, stating that all withdrawals made were found to be valid.

In a statement on June 24, the bank said that they have "been able to account for the withdrawals that caused stress," to Gleen Cañete, who had earlier posted on social media a now-deleted video about missing a large sum from his passbook account. The bank clarified that online withdrawals were made from the account.

"All withdrawals done by the account holder online were verified to be valid," said BDO. They also added that "Mr. Cañete advised BDO that they will resolve matters within their family."

Also read:Nine Philippine Banks Make It to Forbes’ Best in the World ListThe SPOT.ph Guide to a Checking Account

BDO responds to viral video of man missing P345k from account

Cañete had originally posted a clip of himself to Facebook narrating that he had lost some P345,000 that was originally in his account. He held the passbook in his hands while explaining that those savings were meant to go towards his son's college education. The video was deleted soon after, but not before it went viral.

On June 22, Cañete posted that he had deleted the video because "nakausap na po namin," presumably talking about the bank. He did not clarify whether they had been able to retrieve the missing money or detail what happened to the account.

In a following post, he explained that he is not able to go into detail about the incident but that he is in talks with the bank. "Sa lahat ng nakisimpatiya at nag-share, nanood ng video at (concerned) sa nangyari, malaking bagay po sa akin ang inyong pagdamay, pero sa ngayon hindi ko masabi sa inyo bawat (detalye) pero nakipag-ugnayan na ako sa bangko," he wrote.

He explained that he was putting his family first, and that the video he posted was only an initial response. It is best to speak directly with the official establishments when faced with similar problems, he added. "Pasensya na kayo nakapag-video ako dahil sa sobrang sakit ng naramdaman ko, di ko mapigilang maglabas sa social media. Basta kung may mga problema kayo sa katulad sa akin, makipag-ugnayan kayo sa tamang ahensya at ‘wag kayo matakot dahil karapatan natin lahat ‘yan," said Cañete. "Maraming maraming salamat sa inyong simpatiya."

The bank also reminded their clients to "maintain privacy of their accounts" in their statement.

  • https://www.msn.com/en-ph/lifestyle/other/bdo-responds-to-viral-video-of-man-missing-p345k/ar-BB1oQjd5?ocid=00000000

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